Puffy Sterling Bed Frame

Standard Shipping 3-5 business days. This item is available for local pick up at Mattress Mars located 4060 Eastgate Dr, Unit A-101, Orlando Fl 32839. Call 866-259-5068 for more information. 

Puffy needs no introduction when it comes to comfortable sleeping experiences. Since launching into the online mattress industry, Puffy has tallied up several best memory foam mattress awards and thousands of mattress reviews.

The once mattress company has evolved and is taking its famous cooling Cloud Comfort to all areas of the bedroom. 

Puffy believe better sleep and a focus on creating proper sleep hygiene can solve a lot of the problems we deal with as humans. Deep restorative sleep can reduce tension, support the immune system, recover our bodies, and allow us to wake up happy, ready to take on the best of life, as well as tackle the inevitable challenges. 

The only way we can be the best version of yourself is to have a well-rested mind and body. 

The Puffy® Sterling Bed Frame lifetime warranty.

Puffy® is dedicated to providing our customers with security in their new Puffy® Sterling Bed Frame purchase. You can find all the details about our lifetime warranty coverage here on this page.

We guarantee that your Puffy® Sterling Bed Frame will be free from defects in materials and workmanship for as long as you own your Puffy® Sterling Bed Frame. So, rest assured, when you hit the checkout button and wait for your new Puffy® Sterling Bed Frame to be delivered right to your door, we’ve got you covered!

If you have any questions regarding the Puffy® Sterling Bed Frame lifetime warranty, feel free to get in touch. Just click through to our Contact Page.

Warranty overview.

Puffy.com (“Puffy®”, “Puffy® Sterling Bed Frame”, “we”, “us”) and any Puffy®-authorized distributors provide the original owner/purchaser of our Puffy® Sterling Bed Frame (“you”) with a limited lifetime warranty (“warranty”) against certain product defects during the entire period of the original owner’s ownership and use. In the event of a defect, we will repair the defect or replace it with a then-current comparable model and size of your Puffy® Sterling Bed Frame. Please note that warranty claims should only be submitted directly to Puffy® if you purchased the product from puffy.com. Any claims regarding warranties of Puffy® products sold via an authorized Puffy® distributor must be made directly to said distributor.

• For the entire lifespan of your Puffy® Sterling Bed Frame, we will replace your Puffy® Sterling Bed Frame with a brand new Puffy® Sterling Bed Frame free of charge.

I. Puffy® Sterling Bed Frame warranty eligibility.

This lifetime warranty applies to the owner of a genuine Puffy® Sterling Bed Frame.

II. Warranty coverage.

The Puffy® Sterling Bed Frame warranty covers all defects as defined below for as long as you own the Puffy® Sterling Bed Frame.

A. Covered defects.

This lifetime warranty applies to defects due to faulty workmanship or materials.

B. What is not covered.

Exclusions from the lifetime warranty include but are not limited to:

• Structural or visual damage.
• Physical abuse or damage to the Puffy® Sterling Bed Frame structure and/or cover material, including but not limited to burns, cuts, tears, liquid damage, or stains, provided that the defect is caused by such abuse or damage.
• Damage caused by commercial use, such as in a hotel or store.

III. Making a warranty claim.

To submit a claim relating to a defect with your Puffy®, please head over to our Contact Page and email us the following:

1. The order number and/or first and last name of who placed the order.
2. A brief description of the alleged defect.
3. A photo or short video documenting the alleged defect.

Upon receipt of your claim, you will receive a response from us within 7 business days. Please note that warranty claims should only be submitted directly to Mattress Mars if you purchased the product from us.

IV. Your warranty remedy.

In the event that we, in our sole discretion, determine that your defect is legitimate as per this warranty:

• For the entire lifespan of your Puffy® Sterling Bed Frame, we will replace your Puffy® Sterling Bed Frame with a brand new Puffy® Sterling Bed Frame free of charge.

V. Warranty limitations and disclaimers.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY, AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID THE PUFFY® STERLING BED FRAME.